The City of Lander emphasizes the importance of taking ongoing measures to prevent frozen pipes. To reduce the risk of freezing, residents are encouraged to run a steady stream of water, approximately the size of a pencil lead, from the sink farthest from the water meter. This simple precaution is typically effective in preventing water lines from freezing. The City will notify residents when it is safe to discontinue this practice. Your cooperation in this effort is greatly appreciated.
As a reminder, to assist residential customers, the City has temporarily increased the water base rate allowance, effective January 13. Customers with a 5/8″ meter will receive an additional 2,000 gallons of water per billing period, on top of the standard 4,000-gallon base rate, for a total of 6,000 gallons at no extra charge. This allowance does not apply to trailer parks or apartment complexes served by master meters without individual billing.
Adjustments will appear on February bills.
What Should Residents Do?
If your property is in an area prone to freezing or if you have experienced frozen pipes in the past, consider the following steps:
-Run a small stream of water (approximately the size of a pencil lead) from the sink farthest from your water meter. This is usually sufficient to prevent freezing.
-Open kitchen and bathroom cabinet doors to allow warmer air to circulate around pipes. Be sure to move harmful cleaners or chemicals out of reach of children and pets.
-Run water periodically from faucets located along exterior walls or in infrequently used spaces to keep water moving throughout your plumbing system.
The City will notify residents when it is safe to stop running water.
Property owners are responsible for maintaining their water service lines up to the connection within the street. The City’s water supply, sourced from the Middle Fork of the Popo Agie River, remains near freezing temperatures, making shallow or unprotected pipes particularly vulnerable to freezing.
For additional questions, please contact City Hall at (307) 332-2870. For after-hours water breaks and sewer emergencies, please call (307) 332-2870 and press #. Leave a message with your emergency details and our on-call staff will be in touch soon.